It's easy to return something to a store in your neighborhood,
but what happens when a retailer is only online? This week I talk
with Matt Powers and Aaron Ahlburn about how handling returns for
retailers is the $66 billion challenge.
Where We Buy is a show about the things we buy and the places we buy them. Listen in as we tour top retail places and talk to fascinating people. James Cook researches retail and real estate for JLL.