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Dec 22, 2020

Bricks-and-mortar store associates already have the knowledge and skills to help online shoppers find what they need. Oscar Sachs, CEO and Cofounder of Salesfloor envisions a future where those store associates are seamlessly connected with electronic shoppers.

James Cook is the director of retail research in the...

Dec 13, 2020

Nicole Leinbach Reyhle talks about how independent retailers have coped with the COVID crisis, the technologies they use to better serve customers and how they are faring this holiday season. Nicole is the founder of Retail Minded and co-founder of the Independent Retailer Conference.

James Cook is the director of...

Nov 20, 2020

Anne Mezzenga and Chris Walton worked together on Target's store of the future project and now they're co-CEOs of Omni Talk & Third Haus.

They talk about the latest innovations in friction-free commerce, including computer vision and scan-and-go technology. They also discuss the perils and opportunities for malls...

Nov 12, 2020

Bob Phibbs is CEO of The Retail Doctor. He talks about how the true job of the retail salesperson is to make the customer feel like the most important person in the world.

James Cook is the director of retail research in the Americas for JLL. 

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Nov 2, 2020

What is the true relationship between brands and our brains?  To find out, neuroscientist Matt Johnson and marketer Prince Ghuman explored the hidden world of neuromarketing and consumer psychology in their new book Blindsight.

The book is a collection of marketing tools and techniques that affect our shopping behaviors...