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Dec 21, 2017

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Vincent Ottomanelli, the former head of Americas for Salvatore Ferragamo USA, talks about how luxury consumers will shop online and what the younger generation thinks of luxury goods. 

Richard Tyson of Frog Design says that the most successful retail environments are the ones that you don't even notice. Retailers have to figure out how their stores fit into the lives of their shoppers.

Join us at the Connect Retail West conference on Jan 25th at the Hurley Surf Club in Huntington Beach, California. Get 20% off registration with promo code "wherewebuy"

Leave a message on the Where We Buy hotline. We may use it on an upcoming show. Call (602) 633-4061 

Got a retail question?  Tweet at: @JamesDCook  

Read more retail research here.

James Cook is the director of retail research in the Americas for JLL.

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.