Drive-thrus and digital orders hit new heights in the pandemic. Since then, restaurant operators have been experimenting with new designs to meet changing customer needs. How do restaurant and QSR operators think about space today? How does a restaurant chain design for the future? Ken Demske from JLL's Project and Development Services group and Aaron Spiess, CEO of Big Red Rooster, a JLL Company, discuss these topics and more.

 

This episode was recorded live at the JLL booth at ICSC Las Vegas 2022.

 

James Cook is the director of retail research in the Americas for JLL. 

 

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Email: jamesd.cook@am.jll.com 

 

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Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.