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Feb 21, 2021

Little more than a year ago, food and fun seemed to be the future of bricks-and-mortar retail. But today, chains like Punch Bowl Social are in bankruptcy. What happens when social gathering becomes public enemy number one? For Joshua Rossmeisl, Founder & CEO of AMP Up1 Hospitality, a year of distancing gave his team the...


Jan 29, 2021

Picking up an online order can be the fastest and easiest way to buy something. Or it can be a huge pain.  Carlos Aragon with Ipsos talks about how the spike in demand for online orders has been experienced by consumers. How retailers are doing a good job and where they could be doing better.

James Cook is the director...


Jan 25, 2021

Cross-border retail watcher Charlotte Elstob says that a retail recovery is seen in vastly different stages depending upon where in the world one looks. In the U.K., much of retail is in hibernation. But in many parts of China a recovery is in full swing.

Meanwhile, in Aspen, CO, RH will invest $105 million to create...


Jan 17, 2021

Sucharita Kodali, the retail industry analyst at Forrester joins James for a look back at the year in retail and a look forward to 2021.  With vaccines rolling out and an expected return to cities, travel and experiential shopping, it's a hopeful future.  But will our new reliance on online pickup and delivery continue...


Jan 10, 2021

Which mall stores sell that one thing you're looking for? Jesse Michael, Managing Director at Adeptmind talks about creating a search engine that will answer that question. The technology from Adeptmind is already being used to power search and product discovery in the Cadillac Fairview app LiVE by CF and on websites...