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Nov 20, 2020

Anne Mezzenga and Chris Walton worked together on Target's store of the future project and now they're co-CEOs of Omni Talk & Third Haus.

They talk about the latest innovations in friction-free commerce, including computer vision and scan-and-go technology. They also discuss the perils and opportunities for malls...


Nov 12, 2020

Bob Phibbs is CEO of The Retail Doctor. He talks about how the true job of the retail salesperson is to make the customer feel like the most important person in the world.

James Cook is the director of retail research in the Americas for JLL. 

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Nov 2, 2020

What is the true relationship between brands and our brains?  To find out, neuroscientist Matt Johnson and marketer Prince Ghuman explored the hidden world of neuromarketing and consumer psychology in their new book Blindsight.

The book is a collection of marketing tools and techniques that affect our shopping behaviors...


Oct 26, 2020

As the pandemic continues, retailers have leaned ever further into eCommerce and digital marketing. Kristen LaFrance, Head of Resilient Retail at Shopify talks about how Outdoor Voices, Beard Brand and other digital native brands have used physical spaces as platforms for digital marketing. 

James Cook is the director...


Oct 13, 2020

The pandemic has pushed retailers to rethink how to best use their real estate assets. Some are employing retail stores for online fulfillment or last mile delivery, while others are trimming the number of retail stores.  Kris Bjorson leads the Retail/e-commerce Distribution group and Geno Coradini leads the retail...