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Apr 26, 2018

Fan Bi, CEO of Blank Label, a retailer of custom suits and shirts, says that when he started selling clothing online he had no intention of opening physical stores.  Now, the retailer has showrooms in six cities with plans for more. James Cook talks with Fan about what propelled that transformation.  Then, James...

Apr 12, 2018

Forrester analyst Sucharita Kodali thinks that many retailers are putting too much emphasis on collecting and analyzing an ever-growing list of consumer data points, when they should be focusing on old-fashioned retailing techniques.

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Apr 5, 2018

James meets up with two Hollywood pros who've turned their talents to shopping and leisure destinations. 

Louisa Spring uses her background in entertainment and VR as she works to launch Vari Parks, a UK VR and eSports destination.

Ian Dawson, who created a fictional augmented reality for Tony Stark in two Iron Man...