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Nov 20, 2020

Anne Mezzenga and Chris Walton worked together on Target's store of the future project and now they're co-CEOs of Omni Talk & Third Haus.

They talk about the latest innovations in friction-free commerce, including computer vision and scan-and-go technology. They also discuss the perils and opportunities for malls...


Nov 12, 2020

Bob Phibbs is CEO of The Retail Doctor. He talks about how the true job of the retail salesperson is to make the customer feel like the most important person in the world.

James Cook is the director of retail research in the Americas for JLL. 

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Nov 2, 2020

What is the true relationship between brands and our brains?  To find out, neuroscientist Matt Johnson and marketer Prince Ghuman explored the hidden world of neuromarketing and consumer psychology in their new book Blindsight.

The book is a collection of marketing tools and techniques that affect our shopping behaviors...


How is the mall preparing for the holidays?

Oct 29, 2020

JLL retail researcher James Cook visits Haute City Center to see how they get ready for the holidays.


Oct 26, 2020

As the pandemic continues, retailers have leaned ever further into eCommerce and digital marketing. Kristen LaFrance, Head of Resilient Retail at Shopify talks about how Outdoor Voices, Beard Brand and other digital native brands have used physical spaces as platforms for digital marketing. 

James Cook is the director...