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Apr 26, 2018

Fan Bi, CEO of Blank Label, a retailer of custom suits and shirts, says that when he started selling clothing online he had no intention of opening physical stores.  Now, the retailer has showrooms in six cities with plans for more. James Cook talks with Fan about what propelled that transformation.  Then, James and Taylor Coyne visit the Atlanta location of Blank Label, where Corey Hackett shows how he fits his clients for a custom suit.

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James Cook is the director of retail research in the Americas for JLL.

Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.