Dec 16, 2019

Retail expert Dana Telsey discusses the successes and challenges for Macys and JCPenney. Meanwhile, the new Nordstrom flagship in Manhattan offers restaurants, services and even a shoe bar. Is this enough to bump up shopper dwell time? Dana gives her predictions for holiday sales, thoughts on digital native brands and her take on the $16 billion LVMH acquisition of Tiffany & Co. 

Dana Telsey is the CEO and Chief Research Officer of Telsey Advisory Group (TAG). You can follow her on twitter: @DanaTelsey.

James Cook is the director of retail research in the Americas for JLL. 

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