Feb 24, 2023

Penguin Pickup is a central pickup spot where online shoppers can ship orders and make returns. Patrick Jobidon, President at PenguinPickUp, explains how the growing chain operates as a retail agnostic, drive-up service that can also handle fresh and frozen food.

James Cook is the director of retail research in the Americas for JLL. 

This episode was recorded live at the ICSC Canada conference in Toronto.

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Theme music is Run in the Night by The Good Lawdz, under Creative Commons license.